Privacy Policy

Last updated: March 16, 2026

1. Introduction

Prompt Zero ("we", "us", "our") operates the website promptzero.tech and the Prompt Zero application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and payment information (processed securely by our payment provider).

Brand Data: Information you provide about your brand, competitors, and industry for the purpose of AI visibility monitoring.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, scan history, and session duration.

Device and Browser Data: IP address, browser type, operating system, and device identifiers collected through standard web technologies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Personalize and improve your experience

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information. This includes encryption in transit (TLS/SSL), encryption at rest, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request portability of your data
  • Withdraw consent at any time

To exercise any of these rights, contact us at hello@promptzero.com.

8. Cookies and Tracking

We use cookies and similar technologies to collect usage data and improve the Service. We use Google Analytics to understand how visitors interact with our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. We do not use cookies for advertising or cross-site tracking.

9. Third-Party Services

The Service integrates with third-party AI models (ChatGPT, Gemini, Grok, Perplexity, and others) to provide visibility monitoring. We query these models on your behalf but do not share your personal information with them. The prompts we send contain industry-related queries, not personal data.

10. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@promptzero.com.